Returns & Exchanges
At Sanēa, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original packaging and include the printed return authorization form inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.